Serving Fairfax & Loudoun Counties, VA

FAQs

How do I schedule a visit with an arborist to look at my trees?

You may email us at info@riverbendva.com, or call our office at 703-402-9366.

Is Riverbend Landscapes & Tree Service insured?

Yes, we are fully insured with general liability insurance as well as worker’s compensation.

What areas do you work in?

We provide services in Northern Virginia, including Great Falls, McLean, Langley, Herndon, Reston, Ashburn, Sterling, Leesburg, Oakton, and Vienna.

Can you diagnose a tree issue over the phone?  

In general, no.  Sometimes we can diagnose a tree issue with a few photographs, but always recommend a site visit for tree work.  This is to ensure we are correctly diagnosing problems and to give you a plan that best suits your property and your budgeting concerns.

Is a deposit required?

For larger tree jobs and drainage work, we require a 50% deposit to be sent at the time of the contract being signed.  When we receive the signed contract and deposit payment, we will schedule the work to be performed.

What forms of payment do you accept?  

We accept credit card, paper checks, and free ACH transfer.  Credit card payments may be taken over the phone by calling our office at (703) 402-9366.  Checks may be sent through mail to our office at 9134 Weant Drive, Great Falls, Virginia 22066.

When will my work be scheduled?  

Once the contract is signed and deposit payment received, we will schedule your work to be performed in approximately 2-3 weeks, depending on the weather. In certain cases, we may move your job ahead in the schedule. For seasonal and routine maintenance services (for example, mowing, turf improvement, aeration), we will schedule your work for the appropriate season immediately upon receipt of the signed contract.